Kate designs and facilitates development for senior teams and Boards, particularly where alignment, relationships or effectiveness need to be strengthened.

Her work focuses on how teams operate in practice. Helping draw attention to how decisions are made, how authority is exercised and how members work together, Kate supports more effective ways of working.

Case Study – Leadership Intervention in a Leaderless Senior Team. 

Context
A senior team within NHS Community Health Services had been operating without a formal leader for an extended period. Despite a strong track record of delivery, the team was under increasing pressure, with low morale, unfilled vacancies and limited engagement in strategic decision-making. The team had become increasingly isolated from wider system working.

Approach
Working in collaboration with Rachael Lewis (Envision Consulting), Kate Williams designed and delivered a focused, time-bound intervention to stabilise and strengthen the team’s leadership capability.

The approach involved a series of one-day sessions over four weeks, aimed at:

• Establishing collaborative leadership processes.
• Strengthening strategic decision-making.
• Reconnecting the team with wider organisational priorities.
• Enabling the team to take greater collective ownership in the absence of formal leadership.

The work was delivered at pace, combining facilitated development with practical application to live organisational challenges.

Outcome
The intervention led to:

• Rapid establishment of effective collaborative decision-making processes.
• Increased alignment with NHS strategic priorities.
• Improved engagement with other services and system partners.
• Acceleration of key integration and service improvement initiatives.

The work was recognised externally, reaching the finals of the Association for Business Psychology Awards (2019) for its innovative application of business psychology in a complex organisational context.